Yes, with every tenant application. Prospective tenants are asked to provide at least three personal references when they complete the comprehensive application form which allows us to do background checks on them. They're also required to supply photo identification (passport or driving licence), bank details, and evidence that they can meet their rent payments.
Background checks are completed through two subscription based information services which search the following databases:
Our fee structure is simple and transparent, and you can find out the costs here... You'll certainly be pleased to discover what we DON’T charge you:
Yes we do. You won't be charged a premium on top of the advertising we do on your behalf - in fact there are no fees until the ideal tenant is found. Your rental property will be marketed through several different channels, including local newspapers, rental property listings, agencies, and several web-based property services. Find out more...
A suggested marketing plan for securing great tenants for your property can include:
Yes, and remember it's a FREE service that's offered with no obligation to you and is presented as a written appraisal. This would require a visit to your property so that a full and proper assessment can be made on your property. To book your FREE rental appraisal, click here.
No, we won’t look after your investment like it's our own. Why? Because managemyproperty regards your investment in rental property as a business decision, and so we approach the management of your investment in a businesslike way - it's a business and should be making you an effective ongoing return on your money. Your property will be managed professionally, efficiently, and in full compliance with all current legislation. Above all, it will always be yours, and that means you are always in control.
Remember - your property management service is tax deductible.
Several reasons - to free up your time, take away the hassles of managing your property, optimise your investment return, keep your property well maintained and of course secure great tenants.
An independent property manager is not allied to, or controlled by, any real estate sales interests, and so focusses exclusively on the management of your investment.
An experienced property manager should be able to help you make the most of your rental property and provide you with a 24/7 service backed up with industry advice ranging from building improvements to tax implications. Above all, make sure you choose a property manager who is already investing in property - someone who is 'walking the talk' is worth including in your team of professionals.
One of the main benefits for you in choosing managemyproperty is the 6 Guarantees that we offer:
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Guarantee #1 – One Management Fee
A simple, transparent, and easy to understand fee structure with no concealed charges, no added costs, and no nasty surprises! Not many property management companies can promise that.
Guarantee #2 – You’ll Be 100% Delighted
If at any time you’re not delighted with our property management service, you'll get that month’s management fees refunded to you. This keeps us on our toes, and you completely delighted.
Guarantee #3 – You’ll Have Trouble–Free Tenants
If the tenant selected for your property turns feral and starts creating trouble, you will not pay for Tenancy Tribunal applications, Tribunal Hearings and court attendance, and everything will be done to minimise the impact on your investment.
Guarantee #4 – Communication Is The Key
All phone calls and emails will be responded to within 24 Hours, guaranteed. If your call or email is not returned within 1 business day, let us know and you'll get your month’s management fee refunded, no questions asked.
Guarantee #5 – It's Easy to Switch
Making the switch from your current property manager really couldn't be easier. Your signature on two forms is all it takes. Everything else is taken care of for you. Simple, really.
Guarantee #6 – No Contract Lock–In
If for any reason you need to leave us, you'll get your property file returned to you within 24 hours and your Management Agreement will be concluded. No asterisks, no fine print or hidden contract clauses, no notice period, no 30 day locked-in term.
Most minor repairs in a property are simple things that our maintenance team can handle on the spot, and at little cost to the property owner. Repairs that need the attention of a professional (say a plumber or an electrician) and which can cost more than a pre-arranged limit are reported immediately to you, the property owner, for consideration. Find out more...
We can. As investors ourselves, we know what it takes to look after, maintain and improve a rental property. Often there can be things that you can consider doing to your property that will make it more 'rentable', allow you to raise the rent, or even add to its capital value for your future investment plans.
Yes. All rents are paid by tenants automatically into a commercial Trust Account held with ASB Bank. This trust account is auditable, and is fully disbursed each month through an integrated PC based management ledger connected directly to the banking system to manage all transactions electronically.
All rents are checked daily, and any rent arrears are generally picked up within 14 hours. The tenant is notified of their arrears by text and email and asked to resolve it. There's a three stage follow-up process to ensure that tenant gets back on track quickly. After 48 hours, should the arrears not be addressed, the tenant is issued with a 10 Day Notice and a Mediation meeting is requested with Tenancy Services.
Our aim is always to communicate and resolve any arrears quickly and get the tenancy back on an even footing.
Of course. Call us on 0800 277 299 and ask one of the team to mail you an information pack to your home address. Alternatively email us at email@example.com and you'll receive the information pack which includes our Management Contract plus a whole heap of useful information to help you make an informed decision.
Your property is maintained by an accredited team of professional trades people that we've built strong long-term relationships with. Any maintenance issues are generally dealt with inside 48 hours, often much quicker than that.
However, we are also happy to work with your preferred trades service people should you require.
Changes to the Health & Safety at Work Act mean that rental property owners who do repairs and maintenance themselves may be affecting the insurance cover for their property, and also laying themselves open to non-compliance issues and possible prosecution. That's a pretty good reason for considering getting a Property Manager to take care of your rentals.
Can I see references from some of your clients?
Four times a year, a formal, notified and logged property inspection will be completed. On top of that, your property will also be regularly checked through an active ‘drive-by’ policy which we strongly advocate. It’s no idle boast that your property is inspected more often than anyone else.
Got a question? Need more information? Contact us NOW for all the answers.
For more ways to get in touch, go to the Contact page
managemyproperty has a simple application process to help you get the property you want to rent. We always look for good tenants, and we’ll do all that we can to help you get the most out of your tenancy with us.