What Happens First?

You’ve seen one of our properties and you want to move in. managemyproperty has a simple application process to help you get the property you want to rent. We always look for good tenants, and we’ll do all that we can to help you get the most out of your tenancy with us.

If you’re interested in a property after you’ve visited it, you should fill out an application form – you can download a copy of the form here, or it's faster to complete your application online. The information you give us is used to assess your suitability for tenancy. You should supply us with a photocopy of your drivers licence or passport (and let us see the original) before your application will be considered.

APPLY ONLINE.....CLICK HERE

Do I Need References?

Yes! It'll make your application simple, quick and easy if you prepare some copies of references to include with your application. Make sure you have a note of names and phone numbers for your reference contacts. The best types of references for you to have are:

your current and previous employer
your current and previous landlord
family members or close friends
a previous flatmate
your sports team coach or captain
someone who can give a good character reference on you

Note: NO letting fees. You won’t be charged a letting fee of one week's rent plus GST when you rent a property from managemyproperty.

DOWNLOAD A TENANCY APPLICATION

What Happens Next?

If your application is accepted and the property is offered to you, the next step is that we will arrange an appointment with you to complete and sign the Tenancy Agreement and the Bond Lodgement form. Once those two documents are in place, you’ll need to make a financial commitment to the property. Usually this means paying the first weeks advance rent, to fully secure the property.

Before the tenancy start date, you must have paid one weeks rent advance rent and four weeks rent as a bond. This will be lodged with the Department of Housing on your behalf, and will be refunded to you at the end of the tenancy with the agreement of your property manager following your final inspection.

How Do I Pay The Rent?

Couldn’t be simpler. Your regular rent payment will be paid by automatic payment through your bank account, usually on the banking day before the due date. If you think your rent might be late, call us and let us know. Your property manager will know within 14 hours if you’ve missed a rent payment and get in touch.

If your rent falls into arrears, you’ll receive a 10 Day Notice and have a chance to sort out the problem. This could involve a meeting with the Tenancy Mediation service to discuss and resolve the issue, or result in Reliant applying to terminate your tenancy.

Your Tenant Responsibilities

Pay your rent on time - your rent should be paid by Automatic Payment through your bank
Respect your neighbours and don’t disturb them
Don’t damage the property in any way
Use the property only as your home - not for business
Keep the whole property reasonably clean, tidy and maintained
Let us know about any repairs needing done
Let us know what your landline phone number is at the property
Tell us who your electricity supplier is (and your account ICP number too)
Please confirm that your rent AP is set up through your bank

Is There Anything Else I Have To Pay For?

There are some charges that may involve you. These are:
-   a $50 call-out charge if you lock yourself out of the property and need us to let you in
-   $25 per key for any replacements if you lose the key issued to you at the start of the tenancy
-   any damage to the property caused by you will be invoiced to you separately
-    possible costs for cleaning the property at the end of your tenancy should cleaning be required

Please Note: if you fall into rent arrears, the following costs could be incurred by you:
-    A Late Payment Fee for each complete week of arrears until the arrears are settled
-   $25 for a Tenancy mediation application
-   $50 for each mediation hearing and/or a Tenancy Tribunal Court hearing

Regular Inspections

Your property manager will inspect the property every three months during your tenancy. You’ll get at least 48 hours notice in writing when your next property inspection is going to be completed. Inspections are carried out so that we can report to the owner on the condition of the property and make sure that there are mo maintenance issues that need to be sorted out.

If you find something that needs repaired you should call or email us and let us know. Your property manager will arrange for someone to visit the property and complete any maintenance work as soon as possible. However, you will be responsible for any breakages or damage that you cause to the property which does not fall under general wear and tear. If something breaks or breaks down and you don’t let us know you run the risk of having that expense deducted from your bond at the end of your tenancy. If something goes wrong you must let us know as soon as you can.

If an urgent maintenance issue arises (say a burst water pipe), you can call us 24/7 and the problem will be tackled immediately. Please don’t arrange repairs yourself as you may have to pay for any work you have arranged without our approval. If your property manager has reason to believe that there is an urgent maintenance issue and you are not at home or not able to be contacted, someone will enter the property to resolve the problem.