FOR OWNERS THINKING OF CHANGING

Switching Property Managers, Without the Drama

Plenty of owners put up with management they’re not happy with because changing feels like a hassle – awkward conversations, paperwork, unsettled tenants.

In reality, switching is a short, well-worn process: one authorisation from you, and the rest – the notice, the records, the tenant introduction – is handled between the managers.

Here’s exactly how it works, so you can weigh the decision on its merits rather than its imagined admin.

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ONE DECISION, HANDLED PROPERLY

What Switching Actually Involves

We make it simple.

Your management agreement is a contract between you and your current company, separate from the tenancy itself. Ending it typically takes written notice – commonly around a month, though the exact period is set by your agreement, so that’s the first thing worth digging out. It’s also the only document you need to find; everything else already exists in files that transfer with the property.

The tenancy, meanwhile, doesn’t move at all. Your tenants’ agreement, their rights, their bond lodged with Tenancy Services – all of it continues exactly as before. A change of manager is an administrative update to who acts for you, not a change to anyone’s tenancy.

You Make One Decision

Compare us properly – our written fee schedule against your current one, our approach against what you’re getting. If we stack up, you sign a management authority. That’s the whole job description for your part.

We Handle the Admin

The notice to your current manager comes from us, on your authority – no awkward phone call required. We chase the records, collect the keys, and reconcile the handover so nothing falls between the two companies.

Your Tenants Get a Proper Introduction

Good tenants deserve better than discovering their rent account changed via bank error. We introduce ourselves before anything switches, explain what stays the same (everything, from their side), and give them a named contact from day one.

Weighing up what a new manager should actually be doing for you? Our management service page sets out the full day-to-day – from vetting and rent monitoring to inspections and compliance.

Our Management Services

What Stays the Same – and What Changes

The worry list around switching is mostly things that don’t actually move. The tenancy, the bond, the compliance history – these belong to the property and its tenancy, not to the management company.

What does change is who’s accountable to you: how quickly rent issues get raised, how inspections are reported, and how straight the answers are when you ask a question.

Your Tenancy Continues Unchanged

The tenancy agreement is between you and your tenants – the manager is only your agent. Fixed-term or periodic, the tenancy runs on exactly as signed, whoever manages it.

The Bond Stays Where It Is Copy

Bonds are held by Tenancy Services, not by management companies. Switching simply updates who’s recorded as your agent – the bond itself never moves and never needs re-lodging.

Your Records Come With You

Tenancy agreements, inspection reports, Healthy Homes documentation, maintenance history – we request the full file in the handover and audit what arrives, so gaps get identified while your old manager is still obliged to fill them.

Your Rent Keeps Flowing

Payments redirect to our audited trust account as part of the handover, with your old manager’s final reconciliation checked against the records. From your side, the statement changes letterhead; the money keeps its schedule.

Start With the Comparison

A free appraisal doubles as a second opinion on your current management.

You’ll get a current rent assessment for your property, our complete fee schedule in writing, and an honest view on whether switching would actually improve your position – including, occasionally, “it wouldn’t.”

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THE PROCESS, START TO FINISH

How We Can Help You Make the Switch

From first conversation to business-as-usual, here’s the whole sequence – most of which happens without you.

1. Talk to Us

A conversation and a free appraisal: what your property should be renting for, what we charge, and how we’d manage it. You compare that against what you have now, in your own time.

2. Check Your Agreement

Dig out your current management agreement and find the notice clause – commonly around a month’s written notice, but agreements differ. If anything in it is unclear, we’ll happily read it alongside you.

3. Authorise the Change

You sign a management authority appointing us. From this point the workload transfers to our side of the table.

4. Notice Goes In

We serve the written notice to your current manager on your behalf and agree a handover date with them. No confrontation required from you – this is routine business between management companies.

5. Records & Keys Transfer

The property file comes across – agreements, inspection history, compliance documents, maintenance records – along with all keys. We audit the file on arrival and chase anything missing.

6. Tenants & Systems Updated

Your tenants get a proper introduction and a named manager, rent redirects to our trust account, and Tenancy Services is notified of the change of agent so the bond record stays accurate.

7. Baseline & Business as Usual

An early inspection sets an accurate baseline of your property’s condition under our management, flags anything the handover file didn’t mention, and from there it’s simply good management, week in, week out.

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Questions Owners Ask Before Switching

These are the concerns that come up in almost every switching conversation – answered before you have to ask.

Can I change managers in the middle of a tenancy, or during a fixed term?

Yes to both. The management agreement and the tenancy agreement are separate contracts – ending one doesn’t touch the other. Your tenants’ fixed term, rent and conditions carry on precisely as signed.

Will switching cost me anything?

Usually the only requirement is serving your current agreement’s notice period. Some agreements contain specific end-of-term conditions, which is why Step 2 is reading yours – we’ll flag anything unusual before you commit to a date.

How long does the whole thing take?

Typically from a few weeks to about a month, driven mostly by your current agreement’s notice period. The handover itself – records, keys, redirections – is days, not weeks.

Do I have to tell my current property manager myself?

No. Once you’ve authorised us, the notice comes from our office. You’re welcome to make a courtesy call if the relationship warrants one, but nothing requires it.

What happens to rent collected around the changeover?

Your outgoing manager completes a final reconciliation – rent received, expenses deducted, balance paid to you – and we check it against the tenancy records as part of the handover. From the switch date, rent flows through our audited trust account on a schedule you can plan around.

Will it unsettle my tenants?

Handled properly, no – and it’s often the opposite. Tenants get advance notice, a clear explanation that nothing changes on their side, and a named contact who answers. For tenants whose repair requests have been going into a void, a responsive manager is good news.

What if I’m unhappy now but my agreement seems to lock me in?

Start by reading the term and notice clauses carefully – many agreements are more flexible than owners assume, and some include provisions for ending early. We’re glad to go through yours with you and map the realistic options and timing. What we won’t do is advise you to breach a contract; there’s almost always a clean path, it’s just occasionally a patient one.

See How We Stack Up

The strongest position an owner can be in is holding two written fee schedules and two clear pictures of service, side by side.

Request a free appraisal to get ours – a current rent assessment, our fees in full, and straight answers about the switch. If the comparison says stay, stay. If it says move, you now know how simple moving is.

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