There are some charges that may involve you. These are:
- We DO NOT accept rent or bond payments in cash. Cash payments incur a $20 Fee. NOTE: This includes paying cash directly into our Trust Account
- If you lock yourself out of the property and need us to let you in, there’s a $100 call-out charge (if we’re available!)
- Replacement keys will be charged to you if you lose keys issued at the start of the tenancy. NOTE: Electronic Passes and garage door openers can be expensive!)
- A Lease-Break Fee of one week’s rent should you apply to break a Fixed Term Tenancy Agreement. NOTE: You must pay your rent until a new tenant is found
- Alterations to the Tenancy Agreement and/or the Bond Lodgement incur a $250 fee
- You may be liable for Call Out Charges if access arrangements for a tradesperson to enter the property are not met, no fault or issue is found, or you misinform managemyproperty of the work required
- Any repairs due to damage, misuse or negligence caused by you and your visitors, or additional cleaning of the property, will be invoiced to you separately, before your bond is released at the end of the tenancy
- There can be extra costs if you have difficulty with your tenancy or rent payments, including $20.44 for a Tenancy Mediation application.
Your property manager will inspect the property regularly during your tenancy. You’ll get at least 48 hours notice in writing when your next property inspection is going to be completed. Inspections are carried out so that we can report to the owner on the condition of the property and make sure that there are mo maintenance issues that need to be sorted out.
If you find something that needs repaired you should call or email us and let us know. Your property manager will arrange for someone to visit the property and complete any maintenance work as soon as possible. However, you may be responsible for any breakages or damage that you cause to the property which does not fall under general wear and tear. If something breaks, or stops working, and you don’t let us know about it, you run the risk of having that expense deducted from your bond at the end of your tenancy. If something goes wrong you must let us know as soon as you can.
If an urgent maintenance issue arises (say a burst water pipe), you can call us 24/7 and the problem will be tackled immediately. Please don’t arrange repairs yourself as you may have to pay for any work you have arranged without our approval. If your property manager has reason to believe that there is an urgent maintenance issue and you are not at home or not able to be contacted, someone will enter the property to resolve the problem.