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The end of a particularly challenging tenancy where the tenant stopped paying rent soon after moving in, and spun any number of stories and made countless empty promises to pay off the arrears. Finally we had to take them to Tenancy Tribunal and evict them!

“That’s not  a Golden labrador!” – This tenant shows how to treat a property badly. There’s dog shit in the yard, rubbish in the shed, and wait till you see the gumboot! Handling situations like this can be tricky…

Expect the unexpected. A stinky smell from this flat made one of the team think someone had died in this flat. There was certainly every indication that something just wasn’t right.